Quick Answer: Why Won’T My Portal Connect To WIFI?

How do I connect my portal to WiFi?

From Home on your Portal, tap Settings.

Tap Wi-Fi.

Select the network you’d like to connect to, enter your Wi-Fi password, and tap Join..

Can you FaceTime with portal?

The Portal is great for video calls, so long as the people you’re calling use Facebook Messenger or WhatsApp. Most of my family is on WhatsApp, but the Portal only lets you call up to 4 in a video chat, far from the 32 people that you can call with Apple’s FaceTime.

Do you need Facebook for portal?

The Facebook Portal, Now With 80% Less Facebook With a new update today, the Facebook Portal can be used exclusively with a WhatsApp log-in and calls — no Facebook account needed. Previously, the Portal could call people on WhatsApp, but callers still needed to create and log in with an active Facebook account.

How do I reset my portal WiFi?

There is a small hole in the back of Portal that is labeled reset. If the reset button is pressed and held for more that 5 seconds, a system reset will occur. You’ll need a paper clip or toothpick to press the button.

How do you connect a TV to a portal?

Plug in your Portal TV:Plug in the HDMI cable and power adapter, then connect the power adapter to a power source. Your Portal TV will turn on automatically.Plug the HDMI cable into an input on your TV. For best results use HDMI 1.Turn on your TV and select the input.

How do you reset a portal TV?

To perform a factory reset on your Portal TV using the Portal TV remote:From Home on your Portal, select Settings.Select General.Scroll down and select Factory Reset.Select Reset to complete a factory reset on your Portal.

How do I reset my portal password?

To reset the Portal password, use the ‘Forgot your Password’ link located in the log-in box of the Portal Home page. Enter the email account registered in the Portal, and the verification code. Click on . Provide the answer to the secret question provided during the creation of the Portal account and click on .

Why won’t my portal connect to WiFi?

If your Portal can’t find or connect to your Wi-Fi network, try the following: Make sure your Wi-Fi router is on and connected to the internet. … Move your Portal closer to your Wi-Fi router if necessary. Unplug your Portal, modem and router, plug them back in and try again.

Do you have to have WiFi to use portal?

Answer: Portal is a great way to keep in touch with relatives who can’t use a regular telephone easily. There is no monthly fee, all you need is a power outlet, WiFi connection and a free Facebook Messenger account.

Why is Portal not working?

If your Portal’s touch screen isn’t working, try making sure your accessibility settings are not turned on by mistake and turning your Portal off and back on again.

How do I connect my Facebook portal to WiFi?

Once your Portal is plugged in, follow the on-screen instructions to begin setup.Select your language, then tap Next.Connect to Wi-Fi. Select your Wi-Fi network. Enter your Wi-Fi password and tap Join. Tap Next. Tap Continue. Your Portal may need to download the latest software in order to complete setup.

How do you reset a portal without a password?

If you’ve forgotten your Portal passcode, you’ll need to perform a factory reset by:Pressing and holding the Volume Down button.Pressing and holding the Power button while pressing Volume Down.Tapping Factory Reset on your Portal display.

Is Portal easy to set up?

The Facebook Portal smart display is great at making video calls to Facebook Messenger and WhatsApp contacts, and while its setup process is easy, it is somewhat lengthy.

How do I restore Facebook to default settings?

Select either the “Account Settings” or the “Privacy Settings” option from the drop-down list, both of which enable you to access all settings. Use the tabs on the left-side column of the resulting page to reset your preferences.

Do you need Facebook to use portal?

Facebook is making its line of Portal-branded smart video calling devices more relevant to consumers, including those who don’t even have a Facebook account. … This feature allows Portal owners to sign in to the device using only their WhatsApp account. They don’t even need a Facebook account at all.