Quick Answer: What Do You Do If Your Fitbit Stops Working?

Why won’t my Fitbit turn on or charge?

The pins on the device or charging cable are dirty.

Dust and debris can accumulate over time.

Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device.

Try a different USB port or a UL-certified wall charger..

How can I replace my Fitbit for free?

Once you submit a warranty claim, Fitbit will either repair or replace your device.Repair the Product at no charge, using new or refurbished replacement parts.Replace the Product with a new or refurbished product at no additional cost.

Do Fitbits eventually die?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.

Will there be a Fitbit Charge 4?

Fitbit Charge 4 release date and price Pre-order for Charge 4 and Charge 4 Special Edition begins today at Fitbit’s online store as well as select retailers online such as Amazon. It’ll be available online at all retailer sites worldwide starting April 15 2020.

Can I charge my Fitbit overnight?

For best results, don’t leave your device plugged in on the charger longer than overnight.

Why would a Fitbit stopped working?

If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.

How do I get my Fitbit to work?

To add or replace a device through the Fitbit app for iOS or Android:Head to the Fitbit app on your smartphone.Tap through to the Account icon in the top left corner.Hit Set Up a Device.Choose your new device and follow the setup instructions.

How long does a Fitbit last?

When properly charged, a Fitbit’s battery could last between five and seven days before requiring another charge, depending on the model of your device and how actively you use it.

Can you find a dead Fitbit?

Use a Bluetooth-tracking app Apps like Find My Fitbit (available for both iPhone and Android), Fitbit Finder (iOS only), and Bluetooth Finder (Android) are apps that use the Bluetooth signal from your Fitbit to help you locate it.

Can a Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. … Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn’t covered by the warranty.

How do you reset a Fitbit?

What should I know about using the Fitbit app on my Android phone?…To factory reset your tracker:Attach the charging cable to your tracker and plug the other end into a USB port.Press and hold the button for approximately two seconds and without letting go of the button: … Let go of the button and hold it down again.More items…

Can a Fitbit battery be replaced?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.