Quick Answer: What Details Do You Need For A Refund?

Is paying with your phone safe?

Experts say mobile payments are safer than physical cards and cash, but they aren’t hacker-proof.

In a 2016 survey, Accenture found 21 percent of respondents were reluctant to enter their payment card details into their smartphones, and 19 percent said they believed paying with their phones could lead to fraud..

How do you deny a return request?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, “I looked into your situation and our refund policy does not allow one in this case.” Consider indicating that you spoke to a manager to add to the authority.

How does a refund to credit card work?

When a retailer issues a refund, the money doesn’t go directly to you. (This is why most merchants won’t give you a cash refund for a purchase made with a credit card.) Instead, they ask your credit card issuer to credit your account for the returned amount. The card issuer then posts the credit to your account.

Should you give your CVV number over the phone?

In general, providing a card security code when you’re shopping online is safe, as long as you’re making purchases from trusted websites. Typically, it’s also OK to give a CVV over the phone. Just make sure no one is eavesdropping and can hear the numbers.

Should I give my card details over the phone?

You may also be asked for your credit card security code when processing a payment over the telephone. As with online transactions, it’s usually safe to do this — you just need to be sure that no one overhears the details you give out (so avoid public places when doing this).

What information should you not give over the phone?

Never give out personal information over the phone unless you initiate the call. Shred all documents and mail with identifying information. Don’t carry any information you don’t need in your wallet (Social Security card, extra credit cards, birth certificate, etc.)

What can I do if a company won’t give me a refund?

Company Won’t Give You a Refund? Here’s How to Get Your Money BackTry to Work it Out with the Merchant First.Option 1: Request a Chargeback.Option 2: Consider Mediation.Option 3: Sue in Small Claims.Option 4: Pursue Consumer Arbitration.FairShake Can Help Make Arbitrating a Breeze.

How do you say no to refund request sample?

I’m very sorry that you were unhappy with our product. Unfortunately, our return policy allows for all merchandise to be returned up to 90 days after purchase, in like-new condition. Since your item shows signs of heavy use, we will not be able to refund you.

Do I need to give my CVV number for a refund?

In most cases, you should not need to provide your CVV for a refund. This applies when you’ve made the purchase in person as well as when you’re requesting a refund face-to-face. It also applies to refunds for payments you’ve made online.

What is the best way to ask for a refund?

Just simply asking for a refund, explaining the problem to the best of your ability, and saying please and thank you should be enough. And if it isn’t, they’ll let you know what else needs to be done. If you are the least bit considerate, you don’t need to worry about it.

Can you transfer a credit card refund to bank account?

If a refund is paid to your credit card, usually that means that the payment was made initially by that credit card, the short answer to your question is no, not without incurring charges. But you could always pay the cash withdrawal fee and just withdraw from an ATM and deposit it back into your bank account.

Can someone use my credit card without CVV?

These are temporary numbers that expire and are sent to the cardholder via email or text message. So, even if someone physically steals your credit or debit card, they can’t use it because without the CVV they can’t complete the transaction.