Quick Answer: How Can I Talk To A Live Person At Green Dot?

Can I get a refund on GreenDot card?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card.

If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value..

Can you dispute charges on a prepaid card?

Prepaid cards or gift cards are preloaded cards that are not connected to a bank account. … Prepaid cards are not covered under the fair credit billing act, which gives cardholders the right to dispute a charge. But it is still possible for merchants to receive a dispute from a prepaid card.

How do I check my green dot number?

Checking Your Balance by Phone. Call Green Dot customer support. The number for Green Dot customer support is 1-866-795-7597.

Is Green Dot a credit card?

The Green Dot Visa® Secured Credit Card is a secured credit card, meaning that cardholders have to put down a refundable security deposit. … That’s why a secured card can help you build credit, while a prepaid card does not.

Why is my debit card being declined when I have money in my account?

If you’ve had a debit or check card payment declined and you have enough money in your account to cover the payment, there are four conditions that can prevent your payment from going through: The payment amount exceeds your daily spending limit. … Your debit card has been locked by your issuing institution.

How do I contact Green Dot by phone?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.

How do I dispute a green dot charge?

Telephone us at (866) 795-7597 or the number on the back of your Card or write to us at: Customer Care, P.O. Box 5100, Pasadena, California 91117 as soon as you can if you think an error has occurred in your Card account. If writing us, a Transaction Dispute Form is available for your convenience at www.greendot.com.

Can I use a green dot card without registering?

You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted.

Can a blocked debit card be reactivated?

If the card is blocked due to security reasons, then the only open option for the cardholder is to issue a new card from their bank. … Thereafter, the cardholder will be issued a new card by their bank for free.

Is Green Dot a real bank?

Pasadena, California, U.S. The Green Dot Corporation is an American financial technology and bank holding company headquartered in Pasadena, California. … Green Dot also transfers individuals’ direct deposit funds (such as Social Security payments) from the US government to personal bank accounts.

Who do account now bank with?

AccountNow Prepaid Cards are issued by MetaBank or The Bancorp Bank.

Where is account now located?

5100 PasadenaPrivate company with headquarters and customer service located at P.O. Box 5100 Pasadena, CA 91117-0100.

How can I unblock my card?

You can usually:Unblock your bank card at an ATM.Call your bank. They may offer PIN unblock services over the phone. They may offer PIN unblock services over the phone.

How do I talk to a live person at account now?

For Account Information:877.762.2308. US Mail:Customer Service: AccountNow Customer Service. P.O. Box 5100. Pasadena, CA 91117-0100.Inquiries: Account Now Inquiries. P.O. Box 5100. Pasadena, CA 91117-0100.Disputes: AccountNow Disputes. P.O. Box 5100. Pasadena, CA 91117-0100. Employment Opportunities: Jobs@accountnowinc.com.

How do I unblock my Greendot card?

To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.

How do I cancel a green dot transaction?

To cancel a Send Money Transaction on GreenDot.com, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the transaction has already been claimed, you cannot cancel it and you will not be refunded.

How do you activate a GreenDot card?

You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.