How Long Is A Fitbit Under Warranty?

How long should a Fitbit last?

2 yearsThe Fitbit Alta has a life expectancy of 1–2 years.

If this is the case, don’t lie to consumers, and put that on the box..

How do I return a faulty Fitbit?

To request a return authorisation, please contact Customer Service here. You must return the Product to Fitbit to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

Can a cracked fitbit screen be fixed?

Answer. If your Fitbit Charge 2 cracked, the company should fix it. Actually, the Fitbit shouldn’t have cracked in the first place. It looks like you had your device for just over a year, just a smidge past your warranty.

Do you have to reset a Fitbit before selling?

Before you give your Fitbit device to another person or return it, erase the device to remove apps, stored data, personal information, credit and debit cards (for Fitbit Pay-enabled devices), and saved settings. For devices not listed below, your data is cleared when the device is paired to a new account.

Can I exchange my Fitbit for a new one?

At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.

Can you replace the battery in a Fitbit?

Unfortunately, Fitbit batteries aren’t really replaceable. After having your Fitbit long enough for the battery to die, the chances are that it is also past warranty, so there’s no replacing it either.

How do I contact fitbit customer service?

To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered.

What do you do with old Fitbits?

If a gadget is still usable, it can be donated to charity. It will have the best resale and reuse value for the charity if you can include the charger (if any) and the instruction manual or original packaging.

How long is the Fitbit warranty?

What coverage does the Fitbit warranty offer? Fitbit’s includes a standard one-year limited warranty for the US and two-years for the European Economic Area (EEA) that covers both the device and the wristband(s) that came packaged with the device.

Why does my Fitbit die so fast?

All-Day sync allow your Fitbit device to sync to your mobile device or computer automatically. This will drain your battery quicker. One way to increase the time between charges is to turn off All-Day Sync. … Select your Device, and Turn off All-day Sync to save battery, or Turn on if you want it on.

How long is fitbit 3 warranty?

12 monthsThe Fitbit Charge 3 is a relatively inexpensive product and one that’s covered for 12 months by a limited warranty that covers hardware defects. If your Fitbit is faulty, you’re likely to discover this within this period of time.

How do I send my Fitbit in for repair?

If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process.

Why has my Fitbit stopped working?

Unplug your tracker from the cable. Fitbit Charge and Charge HR: Plug your Charge or Charge HR to the charging cable and make sure the cable is plugged into a USB port on your computer. Press and hold the side button for 10-12 seconds. You’ll see the Fitbit logo and a version number appear on your tracker’s screen.

Is my Fitbit still under warranty?

Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …

Can I trade in my old Fitbit for a new one?

Best Buy will trade-in several Fitbit models for electronic gift cards, although prices will vary based on the condition and age of the tracker. … The best price will likely come from selling your old Fitbit through eBay (or a socially-distanced) Craigslist or Facebook Marketplace sale.

Will there be a Fitbit Charge 4?

The Fitbit Charge 4 arrived on 15 April 2020, priced at $149.95 / £129.99 / AU$229.95 / AED 699 – the same as the Fitbit Charge 3 at launch. That’s pretty impressive – we’d anticipated a higher price in exchange for the Charge 4’s more advanced features.

How do I get a Fitbit protection plan?

On its website, Fitbit offers consumers the option to purchase additional coverage through its third-party protection plan provider, SquareTrade. In the case of the Versa 2, you can buy a two-year extended warranty for around $40 that will cover accidents such as drops, spills, and cracked screens.

Who buys Fitbits?

In 2019, Google announced its intention to buy Fitbit for $2.1 billion. The transaction is expected to close by the end of 2020.